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Writing

Write real emails and messages; the tutor corrects and explains the why.

Quick guides for clear, natural writing — then pick a task in Practice.

Structure of an email
  • Subject line: short and specific ('Damaged item — order #48213').
  • Greeting: Hi team, / Dear Mr Lee, (formal) — match the tone.
  • Opening line: say why you're writing in one sentence.
  • Body: one idea per paragraph; keep it scannable.
  • Closing: a clear next step + sign-off (Best, / Kind regards,).
Formal vs informal
  • Informal: contractions (I'm, don't), phrasal verbs, 'Hi/Hey', exclamation marks.
  • Formal: full forms (I am), precise verbs (request, require), 'Dear…', no slang.
  • Avoid 'gonna/wanna' and emojis in formal writing.
  • When unsure, lean slightly more formal — it's safer.
Linking words that level you up
  • Adding: moreover, in addition, furthermore.
  • Contrast: however, on the other hand, whereas, despite + noun.
  • Result: therefore, as a result, consequently.
  • Examples: for instance, such as, in particular.
  • Don't overuse them — one good linker beats three weak ones.
Structuring an opinion / essay
  • Open with your position (thesis) in the first sentence.
  • Give 2–3 reasons, each in its own paragraph, with an example.
  • Acknowledge the other side ('It is true that…, however…').
  • Conclude by restating your view — don't add new ideas.

9 of the 9 scenarios that train your writing have practice written for the situation itself: